COVID Procedures
Professional business headshots are still a necessity during a pandemic. Perhaps even more important than ever. As Cleveland, Ohio begins to re-open after COVID-19, check out the procedures we have in place when booking your professional business headshot.
Our main goal is to keep everyone safe and still produce the best headshot you’ve ever had.
What we are doing to keep you safe
First let’s start with scheduling. We are opening our schedule for booking starting June 8. You can use our online booking system today to schedule an appointment on or after June 8.
We will only be booking single portrait sessions. If you have multiple people at your company who need headshots, we ask that you do not come together. Please book individual appointments for each person. Our scheduling system will have a built-in buffer between appointments. The buffer will give time for the current customer to leave and us time to clean any surfaces that were touched. If you feel the need to bring a friend or spouse to the appointment, we ask that you only bring one person.
When you arrive for your appointment please check in with us from the parking lot. This will give us the opportunity to make sure we are finished with the previous appointment and give us time to clean any surfaces that were touched. We will also help you navigate to our studio space as the Art Craft building has implemented some new procedures that will help ensure safety of guests.
There is hand sanitizer available upon entering the building as well as in our space that you are encouraged to use.
Building staff will be cleaning all common areas twice a day. The passenger elevators at the front of the building are being limited to one passenger plus the operator. The freight elevators at the rear of the building are being limited to two people plus the operator.
We are following the CDC guidlines for reopening business. CDC Guidelines
We have purchased and will be using a HEPA air purifier in areas where guests will need to remove their mask for makeup application and the actual photo shoot. The air purifier will help reduce the risk of aerosol spread of the virus from other guests in the space.
What you are doing to keep us safe
Each person is to be fever-free and well for the last seventy-two hours prior to their appointment. You are welcome to reschedule your appointment using our online scheduling system if you feel like you are becoming sick. By keeping the appointment, we are assuming you are healthy. Thus, any coughing will end the session immediately with no refund.
Each guest is required to wear a mask upon entering the building. The mask must be worn during the entire session with the exception of makeup application and the actual portrait session. During those times we ask that you keep conversation to a minimum. Your mask must go back on immediately after the session is done and remain on until you are in your car.
We reserve the right to cancel all appointments at any time if the State of Ohio requires businesses to close. If that happens, you will be given a credit and have the chance to reschedule your appointment when business reopens.